Privacy Policy

Introduction

This Privacy Policy describes how REVOLUTIONARYONLINE PRIVATE LIMITED (collectively “ REVOLUTIONARYONLINE PRIVATE LIMITED, we, our, us”) collects, uses, protects, or otherwise processes your information/personal data through our website https://revonline.store/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the act of Digital Personal Data Protection Act, 2023 to data protection and privacy. If you do not agree, please do not use or access our Platform.

The Platform and Services are available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Act, including minors (persons under the age of 18 years), un-discharged insolvents, etc. are not eligible to use the Platform. If you are a minor, you may use the Platform only with the involvement and consent of a parent or guardian.

Collection-We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. And related information is provided from time to time. Some of the information that we may collect includes, but is not limited to, personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. The primary reason we gather information is for order processing, shipping, and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status, or to clarify questions related to your order. We also use this information to improve our products, services, website content, and navigation.

Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc. all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you choose to provide on our Platform.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request that you read their privacy policies prior to disclosing any information. If you receive an email or a call from a person/association claiming to be REVOLUTIONARYONLINE PRIVATE LIMITED seeking any personal data like debit/credit card PIN, net-banking, or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage– We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you with the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event that permission is not provided to us.

Sharing– We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers, including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment options opted by you. These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Security Precautions– To protect your personal data from unauthorised access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure, and therefore, there will always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.

Steps to ensure security when shopping online: When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The Secure Sockets Layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies. The www.revonline.store website makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all, as it is directly passed over to the payment gateway for processing through the Bit Secure Socket Layer SSL.

Data Deletion and Retention– You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may, in the event of any pending grievance, claims, pending shipments, or any other services, we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to it. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

Your Rights– You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent–By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw the consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line of your communication. We may verify such requests before acting on them. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Credit Card Use Consent: You agree, understand, and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate, and you shall not use a credit card that is not lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further, the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation, or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you, and the onus to ‘prove otherwise’ shall be exclusively on you.

Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

Grievance Officer

Name of the Office:REVOLUTIONARYONLINE PRIVATE LIMITED

Designation: AAKASH KUMAR (DIN)

Name and Address of the Company: REVOLUTIONARYONLINE PRIVATE LIMITED, HANSKHALI, DURGAPUR, IN FRONT OF BAGULA COLLEGE, Bagula, Nadia, West Bengal 741502

Email: shovonbala143@gmail.com

Phone: Time: Monday – Friday(9:00 – 18:00)